Terms and Conditions
Bookings can be made by telephone, email or via facebook.
A deposit of £25 is required at the time of booking. Your booking is not confirmed until you have received your booking confirmation and our terms and conditions.
All cancellations made by the customer will forfeit their deposit. If we should cancel your party hire, we will issue a full refund.
Delivery is free up to 10 miles, a charge will apply over this and will be calculated/arranged at the time of booking.
The outstanding balance is to be paid via bank transfer no later than 48 hours prior to the day of hire..
Please note that we reserve the right to substitute colour/style of items as may ne necessary.
On arrival at your venue, it is your duty to make sure that there is a suitable parking space to allow
us to unload/load and to set up and collect your hire equipment.
We will deliver and set up your hire package/collect and pack away.
Hire periods are between 8am-6pm. Times must be confirmed at the time of booking your hire.
We will set up in an appropriate and safe area and all items are to remain in this area.
The Hirer will be responsible for the care and security of the equipment during the hire.
It will be the Hirer's responsibility at the time of delivery of the equipment, to ensure that it corresponds to the equipment ordered and is in a suitable condition.
Upon delivery, the Hirer will be asked to sign our terms and conditions, confirming delivery of the equipment and that the equipment is in a suitable condition.
If the Bouncy Castle or inflatables are dirty or damaged when collected, you the hirer, are liable for the full repair and/or cleaning costs.
Rules of Play
Pop Up and Play are not responsible for supervising equipment or children.
An adult (over 18) must be responsible for supervising all children when using our equipment.
Do not allow children on the equipment whilst deflating or inflating. Avoid older and younger children using the equipment at the same time.
Adults must not use or sit on any of the equipment as this could put it under undue strain and cause damage.
Adults are not to wear shoes on the mats. No high heels on mats.
THE HIRER shall not use the equipment for any purpose other than that described in the hiring agreement, and shall not sub-hire or use the equipment or allow the equipment to be used for any unlawful purpose or in any unlawful way, nor allow anyone onto the equipment wearing shoes, spectacles, carrying sharp objects, key-rings, metal studded clothing or any other similar items which could cause damage to others or the equipment. No food or drink is to be taken onto or consumed on the equipment.
No Party Poppers, Coloured streamers, Face paints or Silly String is to be taken, thrown or sprayed onto the equipment, these materials permanently stain the material and the hirer will be liable to compensate Pop Up and Play in the event of damage.
THE HIRER shall be deemed to have inspected the equipment and to have agreed that it is supplied in good condition unless he/she brings to the attention of Pop Up and Play when it is set up and checked by the hirer when coming into possession of the equipment any faults noted by the Hirer.
Supervising adults should not be intoxicated or under the influence of any drugs.
Shoes must be removed whilst playing on the equipment. Socks are to be worn at all times.
No pets are allowed on any hire equipment.
All children play at their own risk.
The equipment must not be overcrowded, and numbers will depend on ages of children.
Our Butterfly, Princess, Two-tone Blue and Seaworld Bouncy Castles are for children up to 6 years old. Our Fairytale castle is for up to 9 years. Five children are permitted on bouncy castles at any one time. Or as stated on the castle.
The Roller Coaster is for 2-5 years only.
Any injuries must be treated immediately, and a medical report issued to us for our inspection.
Any damages to items will be assessed at the time of collection and the hirer will be notified of any costs to repair or replace equipment within 48 hours of collection.
All equipment is to be returned in the same condition as at the start of hire.
These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are fully adhered to at all times.
The person/s or organization hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.
Please note that all persons using this equipment do so at their own risk.
Our Company cannot accept any responsibility for any injury caused to anyone using this equipment.
I am aware that whilst in my care I am fully responsible for the equipment and will pay for any loss or damage that may occur, this will include the equipment being returned in an unacceptable condition, i.e.: If it is in a dirty or muddy condition, I will be expected to pay an additional cleaning charge.
All equipment will be returned in the same condition as at the start of hire.
I have read the above agreement and fully understand and accept the conditions as above and have checked all of my hired equipment for completeness and condition.
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